EMPLOYMENT 

Learning Management System Administrator | Mathis Home Furniture, OK

March 2023 – Present 

• Ensures the daily operation and functionality of the LMS including managing the HRIS feeds to confirm new employees have been created and proper new hire assignments are auto-assigned correctly. 

• Ensures functionality of the LMS in areas of registration, notification, administration of training operations, assessments, etc. 

• Uploads relevant courses and materials within the LMS, then populates course information and assigns learners; Manages community areas within the LMS including functionality, appearance, tabs, home canvases, and settings.

• Collaborates with leaders and SME’s on training needs and opportunities for the expansion of talent development within the organization. 

• Manages and tracks all active LMS courses and helps SME’s integrate more courses into LMS; Provides assistance to SME’s for creating audio/video streaming courses. 

• Provides training to all employees on the use of the LMS. 

• Acts as an internal consultant by analyzing data and recommending solutions to utilize the LMS to deliver, track training, and measure performance to meet organizational objectives. 

• Manages reports to monitor compliance with mandatory trainings.
  Publishes and archives online or blended learning solutions, assigns training curricula, and adds and removes resources. 

• Develops and updates standardized tools and reporting for ongoing access to learning; Answers calls/emails, and troubleshoots technical questions about our Talent Development Tool Suite. 

• Logs training results into HRIS keeps accurate training records, and prepares training reports as needed.

Academic Success Coordinator (Director) | Cameron University

April 2021 – March 2023 

• Managed operations of the tutoring centers for the entire campus population.

• Directly supervised one full-time staff and 10 student staff.

• Adjunct instructed 6 credit hours of Introduction to University courses each academic year.

• Recruited, hired, and trained student staff.

• Created data reports and utilized data insights to keep up with tutoring industry standards.

• Utilized Blackboard, Navigate (EAB), and other campus software for assessment.

• Distributed, collected, and analyzed reports from the tutoring student satisfaction survey. 

• Managed all social media and written content for the CU Tutoring website and social media. 

Residence Life Coordinator | University of South Carolina

July 2020 – March 2021 

• Managed a residence hall with over 500 undergraduate students. 

• Directly supervised one graduate assistant and 21 live-in student staff Resident Mentor. 

• Hired, trained, recruited, and scheduled desk shifts, area office shifts, and on-call rotations for 21 live-in student staff members.

• Advised 6 hall government undergraduate students who facilitated educational programming within the hall.

• Facilitated over 20 in-hall programs with the hall staff and government with COVID restrictions. 

• Served on a professional staff on-call crisis rotation that assisted over 20,000 students both on and off-campus. 

• Maintained safety and security throughout the hall by performing daily maintenance audits and monthly building walk-throughs.